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Frequently Asked Questions
Answers about orders, delivery, returns, and how to reach AleppoGift.
AleppoGift is a UAE store for tableware, drinkware, trays, vases, blankets, pillows, and home accessories.
Yes. Shipping cost and delivery time depend on the destination. Use the shipping calculator for an estimate.
Cash on delivery is available in the UAE. Card payments are available for online checkout.
- UAE: typically 2–3 business days
- GCC: typically 3–5 business days
- International: typically 7–14 business days
After the order ships, we send a confirmation with tracking details when a tracking number is available.
Unused items in original packaging can be reviewed for return within 30 days. See the returns page for the full policy.
Approved refunds are processed within 5–7 business days after we receive and inspect the return.
Yes. Message us on WhatsApp or use the contact form and we will confirm availability.
- Email: info@aleppogift.com
- Phone / WhatsApp: +971 56 112 5320
- Contact form